2026 Season Ticket Renewal Policies
Welcome to the 2026 Season!
We’re thrilled to welcome you back as a season ticket holder for what promises to be our most exciting year yet. For 2026, we’ve introduced new pricing options to provide choices for every theatergoer—plus, we’ve expanded our subscriber benefits to make your experience more flexible, more rewarding, and more fun.
Read below for a full overview of what’s new and what to expect as you renew your season package.
Important Dates
May 26 – June 6: Rollover Period
Renew your current package—same seats and performance week—for the 2026 season. You may also request changes and purchase tickets to A Christmas Carol 2025.
June 11-14: Exchange Period
The Box Office processes all change requests in the order they are received during the Rollover Period. There’s no need to call—we’ll notify you by email once your request has been completed.
July 1: Season Tickets On Sale to the Public
Remaining season tickets become available to everyone. Current season ticket holders may also purchase additional single tickets at this time—including up to four at a discounted rate, as well as reserve their promotional ticket vouchers.
September 2: Single Tickets On Sale to the Public
All individual tickets for the 2026 season go on sale.
Frequently Asked Questions
What are the Rollover and Exchange Period?
Rollover Period:
Renew your same season ticket package—same seats, same performance weeks. You can also request any changes at this time.
Exchange Period:
The Box Office processes change requests in the order received during the Rollover Period. No need to call—we’ll email you once your request has been completed.
How do I change my seating?
You’re welcome to request any changes when you renew during the Rollover Period.
If we can’t fulfill your request right away, we’ll review it during the Exchange Period and follow up with you by email.
If the change affects your total, we’ll adjust your payment accordingly. If we’re unable to make the change, you’ll still keep your original package—no action needed.
How do I change the kind of package or the package night?
You can request changes—like switching your package type or night—when you renew during the Rollover Period. Since these updates may affect your seating, be sure to include as much detail as possible. If we can’t make the change right away, we’ll review your request during the Exchange Period in the order it was received.
You’ll get an email once it’s been processed—no need to call. If your change affects your total, we’ll bill or refund you accordingly. If we can’t fulfill your request, you’ll keep your original package.
When can I make reservations with my Flex Package?
For the fastest processing, include your reservation requests when you renew—these are handled first, in the order received, once the Exchange Period begins.
Otherwise, we recommend calling the Box Office at least six weeks before your desired show date, especially if you have specific seating preferences.
You can reserve your tickets for the full season all at once or one show at a time.
Once your reservation is complete, you’ll receive a confirmation by email.
How do I reserve additional single tickets or use my promotional vouchers?
Season ticket holders will receive exclusive early access to individual tickets beginning July 1. A personalized link will be emailed to you at that time. You’ll be able to reserve your promotional vouchers, purchase additional single tickets, and take advantage of up $5 off up to four single tickets.
Individual tickets will become available to the general public on September 2.
What if I need to change a few dates in my package?
No problem—you get one free date change per show as part of your season ticket benefits. If you already know which dates you’ll need to change, you can request those updates when you renew during the Rollover Period. Just know that using your free date change at that time applies it for that show—even if your plans change later.
Because date changes usually affect seating, be sure to include detailed notes about your preferences. If your request can’t be fulfilled right away, it will be reviewed during the Exchange Period in the order it was received. You’ll get an email once it’s been processed—no need to call. If your new seats fall under a different pricing tier, we’ll adjust your total accordingly.
Prefer to wait? You’re also welcome to use your free exchange closer to the show date if you think your plans might shift again.
How do I renew fewer Season Tickets than I currently have?
If you’d like to renew fewer packages than you had last year, just schedule an appointment during the Rollover Period and we’ll be happy to help adjust your order.
Please note: if you renew online, you’ll only be able to renew the exact number of packages listed on your account.
How can I renew Season Tickets for someone else as a gift?
We’d love to help you share the gift of theater! To renew tickets for someone else, simply schedule an appointment during the Rollover Period. Our Box Office staff will walk you through the process and make sure everything is set up just right.
How do I renew in person or over the phone?
Set an appointment using the link sent out in a renewal notification email, or call the Box Office at 801-226-8600 for assistance.
How do I purchase tickets for "A Christmas Carol"?
When renewing your Season Tickets online during the Rollover Period, you'll find a link on the cart page to purchase tickets for A Christmas Carol. If you miss this link or need assistance, please call our Box Office at 801-226-8600—we're happy to help!